Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Department: Store Operations. If necessary, stop the fuel pump. Part-Time. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Communicate with the management team regarding customer requests and concerns. Persuasive Speaking Skills. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Your input helps Glassdoor refine our pay estimates over time. Averages based on self-reported salaries. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. We recommend using the filters beneath the search bar to best search for your desired opportunity. Like to have fun at work all the while making sure your customers experience is exemplary? Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Help make it more accurate by adding yours. Complete other tasks as assigned by store management. Follow proper coding procedures. Job Description. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. Stop fuel pumps if necessary. Employers ask this question to learn more about your work ethic. Jobs. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Example: I was late for a shift once at my previous job. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Happy Veterans Day from your friends at Wawa! See Lead Customer Service Associate Salaries at other companies. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. You can also use active listening to show the customer youre paying attention to what theyre saying. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. How can you stand out? This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Customer Service Representative job title. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Take care to maintain the appropriate level of cash in the safes. Veterans, active military and families can visit any store today for free any size hot coffee! Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Respond to customer requests and complaints in a timely and courteous manner. Department: Store Operations. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. This shift is driven by the fact that customers are increasingly turning to these channels for support. Find out what skills and jobs are in high demand. You have successfully created a new job alert. Think of the most persuasive speaker in your organisation. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Full job description and instant apply on Lensa jobs. Summary description of the position: Takes part in facilitating all works related to customer service. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Prepare all made to order food and/or beverages according to recipe or customer specifications. Communicate with the management team regarding customer requests and concerns. The estimated additional pay is $4,654 per year. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. 3.9 Part-time 2 hours ago. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Prepare all made to order food and/or beverages according to recipe or customer specifications. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Job Title: Customer Service Associate. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Lensa, Inc. - Lensa is a job search engine. Job Title: Customer Service Associate. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. If you require an accommodation, please contact our Associate Service. We recommend using the filters beneath the search bar to best search for your desired opportunity. Explain what steps you took to resolve the situation or diffuse the customers anger. Wawa, Inc. is an equal opportunity employer. Check expiration codes, face and inspect all items. . Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Make sure the coffee machines are full and working properly. Job Description. Complete other tasks as assigned by store management. Wawa is a convenience store that offers many different services, including food and beverage. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Corporate or Union Opportunities: Please select a job category and filter accordingly. Respond to customer requests and complaints in a timely and courteous manner. Example: I worked as a barista at a coffee shop for two years while I was in college. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. All Rights Reserved. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. We would love to be a part of your professional journey. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Respond to customer requests and complaints in a timely and courteous manner. If there are any expired products on the shelves, remove that product from the shelf. If there is any contamination, carefully clean these areas. Department: Store Operations. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Store 5284 - Miami Gardens, FL 33056. Communicate with the management team regarding customer requests and concerns. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Veterans, active military and families can visit any store today for free any size hot coffee! We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Wawa, Inc. is an equal opportunity employer. Institute for Human Resource Professionals (IHRP). Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Job Description. He apologized and left happy.. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Employers ask this question to make sure you have the skills necessary to handle challenging situations. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Maintain proper cash levels in register drawer and change machines. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Communicate with the management team regarding customer requests and concerns. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Job Description. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Posted: January 25, 2023. Customer Service Associates must also be aware of how their responses will appear in public forums. More. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! You can update your choices at any time in your settings. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. attitude. Ensure coffee thermals are filled and working properly. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Customer Service Representative job title. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Complete other tasks as assigned by store management. Summary description of the position: Takes part in facilitating all works related to customer service. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Additional pay could include bonus, stock, commission, profit sharing or tips. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Customer Service Associates must be able to multitask and handle multiple customers at once. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Part-Time. It also gave me confidence working with customers and handling money.. Job Title: Customer Service Associate. Pull expired items, document and discard. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Averages based on self-reported salaries. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. The estimated additional pay is $2 per hour. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. About this jobFind your commute. If you require an accommodation, please contact our Associate Service. Follow proper coding procedures. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Maintain proper cash levels in register drawer and change machines.4. Greet and provide an enjoyable shopping experience for all customers. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Get a free, personalized salary estimate based on today's job market. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. If you require an accommodation, please contact our Associate Service. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. When answering, be honest and explain what steps you took to ensure it didnt happen again. City and state must be separated by a comma followed by a space (e.g., Houston, TX). We would love to be a part of your professional journey. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Example: I am very comfortable standing for long periods of time. Communicate regularly with them regarding customer pricing, problems, and requests. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Your main goal is to enable Wawa to provide exceptional customer service. You have already created a job alert with same filters. Additional pay could include bonus, stock, commission, profit sharing or tips. Job Title: Customer Service Associate. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Check expiration codes, face and inspect all items. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. . Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Greet and provide an enjoyable shopping experience for all customers. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Ensure coffee thermals are filled and working properly. Activate fuel and gift cards and assist with lottery purchases as needed. Stop fuel pumps if necessary. Follow proper coding procedures. Complete other tasks as assigned by store management. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Job Description. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. You can also receive alerts via instant message. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Unlawful discrimination will not be a factor in any employment decision. The search is on! Want to receive job alerts for similar jobs? Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Your email address will not be published. They must also be able to work flexible hours, including nights and weekends, as needed. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Part-Time. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Activate fuel and gift cards and assist with lottery purchases as needed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Identifying customer needs. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.