Ken is very knowledgeable and personable. I love my laser and the wonderful service I have received both sales, to service. Ken spent a couple hours with me and gave an informative and insightful demo. Gantry, optics, and laser head: The optics on the Boss are decent and USA made. We are looking forward to many years of trouble free use. | Read 961-980 Reviews out of 1,000 Do you agree with BOSS LASER's TrustScore? He had great ideas how their machine could help my business! Boss Laser factory visit and demo We were looking at their HP3655 laser. The Team at Boss Laser has been fantastic to work with. HOBBY LASER REVIEWS . Thank you guys! However, they have a severe issue with their head that Boss is aware of and is commonly discussed on the Boss Facebook user group, but Boss … Their explanations of whys and whynots were clear and concise. 13.75x19.75 workarea (upgrade). Branded Chinese Lasers: Thunder Laser, Boss Laser, FS Laser – These machines combine the affordability of a Chinese laser with US-based support and parts. Thanks! © 2021 Trustpilot, Inc. All rights reserved. Our demo tech Ken was very knowledgeable and answered any questions we had. The accuracy and power is much appreciated and made in the USA! I could not ask for better customer service throughout the whole process! The company is a mailing service in Southern California. Couldnt have been better as always best support I have ever had on anything even after 11/2 years of owenership. Darrius and Kevin got us a good Training to FC 6012 Elite. Boss laser exceeded my expectations during a demo visit. The rep I spoke with was very knowledgeable of the machine and very helpful. I highly recommend scheduling a time to meet with Ken if you are unsure of which laser to buy. Hopefully it was just a ghost in the machine :). Darrius is a great representative for Boss Laser, we could not have asked for a better install. This is our second laser we have purchased from boss laser. We didn't find the root cause, but were able to get the machine running again! Our experience visiting Boss Laser was…Awesome. I received an email back within the same hour with a detailed resolution with photos. Check out what 747 people have written so far, and share your own experience. Great company all around from seeking a laser to purchase to support Boss has had my back Thanks to all. Mike Sparks was our initial contact and answered all questions we had. The build quality far exceeds what I was expecting and in addition they have answered all my questions promptly. My hp55-98 was out of alignment and not engraving properly. Much appreciated technical support! Great help the gentleman was knowledgeable and answered all my questions and help me with some small things I didnt know. Eddie from tech support was able to walk me through the different steps of alignment and also software corrections for engraving. 4 way pass thru. Glowforge 3D Laser Printer Review; Jodie Chiffey. Thank you Ken for a very customized experience. Find Reviews, Ratings, Directions, Business Hours, … Customer support is A+. We just recently got our LS 1420 and we love it so far! He showed me the advantages of each laser which helped me decide which machine would best suit my needs. BOSS LASER has 5 stars! The training was excellent. I've seen a couple people mention boss lasers and after researching, they … Their service technicians Josh and Scott did a excellent job, grade A! | Read 101-120 Reviews out of 747 Very happy with Boss Laser. 350 lbs: Large, bulky. Had jobs waiting for completion and was able to finish them quickly. Quality CO2 Laser cutter and engraver machines Thank you Darrius and Jason! CLIENT REVIEWS "My BOSS laser cutter was delivered just last week - and I am very satisfied. I was able to resolve my problem within 2-3 hours. Boss LS-1416: 50w laser. Quick response with all info needed for support! She has special interests in open source 3D printing for R&D and has spent a lot … We spoke briefly in his kitchen and then he led us downstairs to his Thunder Laser MARS 90. Pleased with the laser, only drawback is the speed. I'd love more than anything to grow a little bit and move up to a larger better laser.. Plus, while visiting Boss Laser … Ashley was very friendly and genuine. Always a great help and very knowledgeable. 5 reviews of Hair Restoration of California "Been coming here for over 6 months and I got to say HRC has a truly fabulous caring staff. Very happy with my purchase from Boss Laser. I purchased my first laser from Boss because they were in the US and promoted customer service. The staff was fantastic. We went to the facility in Sanford, Florida and met with Frank and Ken to get some first hand experience on the machine. Your awesome, answering any questions from software to mechanical! Re: Boss Laser opinions? The machine was ready to go right out of the crate, I only needed to hook up the water, air & venting and I was cutting! Thank you all so much for the many times you have helped me and given me solid advice...blessings,Bill. They really listen to there customers and help you learn, and get what you need in your laser. They are also much more reliable … Their primary concern was to make sure we we were comfortable operating the machine before they left.We have reached out to them a couple of time since. Thanks. The whole process especially the installation was great. Although we are not able to take the plunge just yet, I am confident that the company to go with is BOSS! So helpful! My business Sanford, Florida and met with Frank and Ken to get the machine:.... 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